Warranty Policy
During the warranty period, if any problem, we will make every effort to provide you with satisfactory services. To ensure you receive your full product warranty benefits, please read the following parts carefully:
1. Warranty Period:
The warranty period for custom watches is 2 years for the movement and 1 year for the rest part from the date of delivery. We can repair the defective part for free and stand half of the freight.
2. Warranty Range:
All products are sold by A BESTTIME WATCH CO., LTD in the warranty period, all of the defective products must be returned to the factory to be repaired or replaced.
3. Warranty policies are as follows:
- The repairing time for warranty period products depends on the extent of the products’ damage. The maintenance period is a goal not a promise and certain special products may not apply to this maintenance period.
- For the products that need to be replaced within the warranty period, A BESTTIME WATCH CO., LTD will replace them with products that have the same specifications, and the replacing products have the same rights as the original products;
4. The warranty range doesn’t include the following：
- Do not repair failures caused by physical damage, improper operation, unauthorized changes to the product, or attempt to repair, lightning or other natural or manmade disasters.
Best Price. Best Service. Best Quality.
We are committed to producing the best quality watches & watch parts at the most competitive prices.
Customer-oriented approach and service for the best result.